• FAQs

    General

    1. What is LPS-US? LPS-US is a leading sourcing company that specializes in providing comprehensive sourcing solutions for various industries. We have over 30 years of experience in sourcing, designing, and manufacturing a wide range of products, ensuring top-tier quality and reliable service.

    2. Where is LPS-US located? Our business address is Ortley Beach, New Jersey 08751, United States.

    3. What industries does LPS-US serve? We serve a variety of industries, including apparel, accessories, consumer goods, reusable bags, and more. We also offer products that are Made in the USA and Berry compliant.

    4. How can I contact LPS-US? You can reach us through our contact form on the Contact Us page or via our business address in Ortley Beach, New Jersey. Additionally, we have integrated a chatbot system for immediate inquiries and support.

    Services

    1. What services does LPS-US offer? We offer a range of services including sourcing, operations, quality assurance, and production. We also provide post-production image enhancement services through our partner, HeroEdits.

    2. How do I request a sourcing service? You can request our sourcing services by filling out the inquiry form on our Contact Us page or by using our chatbot system for immediate assistance.

    3. What is included in your quality assurance process? Our quality assurance process includes stringent checks at every stage of production to ensure that our products meet the highest standards of quality and compliance.

    Products

    1. What types of products do you source? We source a wide variety of products, including but not limited to:

    • Apparel: T-shirts, hoodies, leggings, dresses, outerwear, and activewear.
    • Accessories: Belts, bags, scarves, hats, jewelry, and tech accessories.
    • Consumer Goods: Home decor, kitchenware, personal care items, and more.
    • Reusable Bags: Eco-friendly totes, grocery bags, and promotional bags.
    • Made in the USA Products: Various products that comply with Berry Amendment requirements.

    2. Do you offer custom product design services? Yes, we offer custom product design services to meet the unique needs of our clients. Our team works closely with you to bring your vision to life.

    3. Are your products eco-friendly? Yes, we offer a range of eco-friendly products, particularly in our reusable bags category. We are committed to sustainability and minimizing our environmental impact.

    Ordering & Shipping

    1. How do I place an order? You can place an order by contacting us through our inquiry form or chatbot. Our team will guide you through the process and ensure your order is handled efficiently.

    2. What is your production lead time? Our standard production lead time is 90 days from the date of order confirmation with proper documentation. We ensure timely delivery and maintain high standards of quality.

    3. Do you ship internationally? Yes, we ship products internationally. Please contact us for specific shipping details and costs for your location.

    Partnership with HeroEdits

    1. Who is HeroEdits? HeroEdits is our post-production image enhancement partner. They specialize in providing high-quality photo editing and retouching services with a quick turnaround time.

    2. What services does HeroEdits provide? HeroEdits offers a range of services including background removal, color correction, shadow enhancement, product retouching, portrait retouching, and ghost mannequin removal.

    3. How can I use HeroEdits services? You can request HeroEdits services through their website or contact us for more information. We can facilitate the connection and ensure your post-production needs are met efficiently.

    Technical Support

    1. How do I get technical support for the website? For any technical support related to our website, you can contact us through our inquiry form or use the chatbot for immediate assistance.

    2. Is there a customer support hotline I can call? Currently, we provide support primarily through our online inquiry form and chatbot system. This ensures that we can track and respond to all inquiries efficiently.

    However, you may contact Rober Farrell at any time for inquiries.

    Business Address: Ortley Beach, New Jersey 08751, United States

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  • Privacy & Security

    1. How do you handle my personal information? We take your privacy seriously and handle your personal information in accordance with our Privacy Policy. Your data is used only for the purposes of providing our services and improving your experience on our website.

    2. Do you use cookies on your website? Yes, we use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through our Cookies Policy.

    3. How can I update my contact preferences? You can update your contact preferences by contacting us through the inquiry form or chatbot system. We will ensure your preferences are updated in our records.

    By providing comprehensive answers to these frequently asked questions, we aim to offer you a seamless and informative experience with LPS-US. If you have any further inquiries, please feel free to reach out through our Contact Us page.

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  • Get in Touch

    Business Address: Ortley Beach, New Jersey 08751, United States

    Connect with Robert:Robert-Farrell

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